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The Art of Fielding
Questions with Finesse: A Guide to Handling Difficult People, Sensitive Situations and
Tough Questions
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If you've ever faced an audience unprepared for their questions, you
know the fear that situation can ignite. Mary Jane brings her years of experience teaching
executive speaking skills to help you handle the tough questions. This practical,
down-to-earth book will show you proven techniques for handling specific questions and
situations. It's Mary Jane's most popular product.
Here's a quick overview of the Table of Contents
- Introduction
- Why it is advisable to elicit questions and/or comments
- How to prepare for Q & A
- How to elicit questions
- The process for responding to questions
- Difficult People and Challenging Questions
Price: $15.00 [U.S. Funds only]
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Jane's Books and Tapes
Copyright 1999-2006 by Mary Jane Mapes, CSP.
Email us at MaryJane@MaryJaneMapes.com |
